Blogs

The power and practice of empathy

first_img“Empathy is about standing is someone else’s shoes, feeling with his or her heart, seeing with his or her eyes.  Not only is empathy hard to outsource and automate, but it makes the world a better place.”  Daniel H. PinkIt’s a beautiful sentiment and so true­—and yet so challenging sometimes.Navigating the world of financial services is difficult. For most members, coming to or contacting the credit union is an activity they have to do rather than one they want to do. They find themselves temporarily without a job, or having reduced hours, or worse yet, wondering how to keep themselves and their loved ones safe.  It generates anxiety and stress. And when things don’t go as planned, or something doesn’t work as promised, emotions are heightened and logic can go out the window.On the other hand, when things are going really well, and the member expresses positive emotion around the situation, empathizing enables you to reinforce the member’s positive feelings toward you and the credit union. ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading »last_img read more

Rio Indoor Streetball Championship

first_imgThe stars will be out in tonight’s quarter-finalsTHE battle lines have been drawn as the fate of several teams will be decided this evening, when the quarter-final round in the inaugural Rio Indoor Streetball Championship is played at the National Gymnasium, Mandela Avenue.The four matches programmed for the evening are expected to thrill the large gathering that is expected to descend on the venue to witness the thrilling action.Tournament hosts and dark-horse Rio All-Stars will open the night’s proceedings against Future Stars from 20:00hrs. Rio All-Stars possess quality players in the form of Andrew Murray, Jermin Junior, Job Caesar and Kelsey Benjamin and will fancy their chances of progressing to the semi-final round.However, standing in their way will be the quartet of Kevin Cummings, Keron Solomon, Jamal Cozier and Rondell Bowman. A major rivalry will be revisited in the second match from 21:00hrs, when Gold is Money take aim at Leopold Street.Gold is Money will depend on the likes of Randolph Wagner, Jamal Pedro, Keifer Brandt and Phillip Rowley to shift the balance in their favour while Darren Benjamin, Carl Tudor, Mark Jhalu and Okeene Fraser will be tasked with ensuring a Leopold win.In the third match, National heavyweight Sparta Boss will oppose the pride of the East Coast of Demerara BV from 22:00hrs. The East La Penitence unit are considered one of the favourites in the event and will be expected to overturn the challenge of their impending opponents, led by their star- studded cast of Gregory Richardson, Sheldon Shepherd, Eusi Phillips and Ryan Hackett.Meanwhile, the final match of the evening can be described as a virtual final when Bent Street lock horns with Back Circle from 23:00hrs.For many pundits, Bent Street are viewed as the safe choice for a final-appearance duel, with their plethora of national team players, Daniel Wilson, Clive Nobrega, Pernell Schultz, Akel Clarke and William Europe.However, Back Circle are giants in their own regard and with the fate of the entire East Ruimveldt community on their shoulders, a clinical showing will be expected from the quintet of Selwyn Williams, Stephon McLean, Jermin Beckles, Delon Kelly and surprise package Trayon Bobb.According to an official release from tournament coordinator Three Peat Promotions, “The excitement and anticipation in the air and within the respective communities cannot be described. The teams are well oiled and geared to produce thrilling action which will certainly entertain and provide drama for the large spectatorship.”last_img read more

Mourinho takes credit for McTominay in attack on critics of his attitude to youth

first_imgJOSE MOURINHO has hit back at criticism surrounding his development of youth players by taking credit for the progression of Scott McTominay and Raphael Varane.The Tottemham boss has regularly been criticised for opting to spend big money rather than develop some of the younger players at the clubs he’s been at.4 Mourinho worked with McTominay during his time in charge at Old TraffordCredit: AFP or licensors4 Real Madrid ace Raphael Varane was another Mourinho coached as a youngsterCredit: Getty Images – GettyMourinho responded to the criticism in sarcastic fashion: “Yes, it’s very important.”Scott McTominay only the best player at Manchester United.”Raphael Varane is one of the best players in the world. It’s fair criticism, yeah.’During his Real Madrid stint, Mourinho signed Varane when he was 18 and the French defender has gone on to become one of the best centre-backs in the world.McTominay, 23, was given his United debut by Mourinho and is now a key figure in Ole Gunnar Solskjaer’s side.SunSport exclusively revealed this week that the Red Devils are ready to double his salary with a new contract.4At the time of McTominay’s debut, Mourinho said: “I always say that for me there are not young players or old players.”It is just about the quality of the personality and this kid has everything that I want.”So I think that it is good for the younger boys in the academy to look at him as an example of player.”McTominay has said of their relationship: “I feel Mourinho saw something in me at a time some people did and some people didn’t, and I’m grateful.”Mourinho has given opportunities to the likes of Casemiro, Alvaro Morata, and Mario Balotelli during his managerial career and he is keen to give the youngsters at Spurs a go as he looks to remove the reputation he’s got of not giving youth a fair chance.MOST READ IN FOOTBALLTHROUGH ITRobbie Keane reveals Claudine’s father was ’50-50′ in coronavirus battleTOP SELLERGavin Whelan has gone from League of Ireland to David Beckham’s InstagramPicturedAN EYEFULMeet Playboy model and football agent Anamaria Prodan bidding to buy her own clubExclusiveRIYAD RAIDMan City’s Riyad Mahrez has three luxury watches stolen in £500,000 raidI SAW ROORodallega saw Rooney ‘drinking like madman’ & Gerrard ‘on bar dancing shirtless’NEXT STEPJonny Hayes set to move to English Championship having been let go by CelticREF RELEASEDChampions League ref Vincic released by cops after arrest in prostitution raidKEANE DEALEx Man United youth ace David Jones says Roy Keane negotiated a contract for himREF RAIDChampions League ref Vincic ‘arrested in raid into drugs and prostitution ring’NICE RONCristiano Ronaldo goes on family bike ride with partner Georgina Rodriguez & kidsTottenham beat Burnley 5-0 last weekend and Mourinho gave a Premier League debut to 17-year-old Troy Parrott and also brought on Oliver Skipp and Ryan Sessengnon who are both 19.Since taking over from Mauricio Pochettino last month, Mourinho has won four of his five games in charge.Spurs travel to Bayern Munich tonight in the Champions League but have already secured qualification into the last-16.4 Mourinho gave Troy Parrott his Premier League debut against BurnleyCredit: AFPJosé Mourinho compares Son wonder-goal vs Burnley to legendary Ronaldo Nazário strike for Barcelonalast_img read more